PRIVACY POLICY & TERMS

Fafaloha respects your privacy and is committed to protecting your personal information. This policy explains how information is collected, used, and safeguarded when you visit this website or make a purchase. By using this site, you agree to the practices described below.

INFORMATION COLLECTED

Information you provide
When you place an order, contact us, or subscribe to emails, we may collect:

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by third-party providers)

Information collected automatically
When you browse the site, limited technical information may be collected, including:

IP address
Browser and device type
Pages visited
Cookies necessary for site functionality

HOW INFORMATION ARE USED

Your information is used to:

Process and fulfill orders
Communicate about purchases or inquiries
Provide customer support
Send emails only if you opt in
Improve website performance and security

Your information is never sold or shared for marketing purposes.

PAYMENT & SECURITY

All payments are processed securely through trusted third-party providers. Fafaloha does not store or have access to your full payment details.

This website uses cookies necessary for site functionality and performance. You may disable cookies in your browser, though some features may not function properly.

THIRD PARTY SERVICES

This site may use third-party tools (such as analytics or payment processors) to operate effectively. These services have their own privacy policies and are responsible for their data practices.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information, subject to legal obligations. To do so, contact: fafaloha@gmail.com

UPDATES

This policy may be updated from time to time. Any changes will be reflected on this page with a revised date.

TERM OF SERVICE

Welcome to Fafaloha! By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use this website.

USE OF WEBSITE

By accessing this website, you agree to use it lawfully and respectfully. You may not:

Use the site for illegal purposes
Attempt to disrupt or compromise site security
Copy or use content without permission

PRODUCT INFORMATION

Every effort is made to display products accurately. Please note:

Natural pearls vary in size, shape, and color
Colors may appear slightly different on screens
Availability may change without notice

These variations are part of the nature and beauty of the materials.

INTELLECTUAL PROPERTY

All content on this website including images, text, designs, and branding is the property of Fafaloha and may not be used, reproduced, or distributed without written permission.

EXCHANGES ( NO RETURN )

All sales are final. Exchanges are accepted within 14 days of delivery, subject to availability. To qualify for an exchange:

Item must be unworn
Item must be in original condition and packaging
Exchange request must be made within 14 days

Customers are responsible for exchange shipping costs unless the item arrives damaged or incorrect.

PRICING AND PAYMENTS

All prices are listed in USD and are subject to change. Payment is required at checkout. Applicable taxes and shipping fees are calculated during purchase.

ORDERS & FULFILLMENT

Order confirmation emails acknowledge receipt but do not guarantee fulfillment. Fafaloha reserves the right to cancel orders due to availability issues, errors, or suspected fraud. In such cases, payment will be refunded. Orders typically ship within 3–5 business days, unless otherwise noted.

SHIPPING

Shipping details, timelines, and international considerations are outlined on the Shipping & Exchanges page. Customers are responsible for any applicable customs or import fees.